CONCIERGE

Description

Job Summary: The hotel concierge is the direct link between the guest and services, ensuring memorable, personalized, and seamless experiences throughout the entire stay. Key Highlights: 1. Experience in hospitality and customer service. 2. Communication skills, teamwork, and service-oriented attitude. 3. Problem-solving and guest assistance. Job Posting CONCIERGE Location: Zihuatanejo de Azueta, Guerrero Company: HOTEL PACIFICA IXTAPA Posted on April 21, 2026 Valid until April 30, 2026 Net monthly salary $11,000\.00 Apply Reference number: 21118736 Description THE HOTEL CONCIERGE IS ONE OF THE MOST ICONIC POSITIONS IN HOSPITALITY, AS IT SERVES AS THE DIRECT LINK BETWEEN THE GUEST AND THE HOTEL’S INTERNAL AND EXTERNAL SERVICES. ITS MISSION IS TO ENSURE MEMORABLE, PERSONALIZED, AND SEAMLESS EXPERIENCES THROUGHOUT THE ENTIRE STAY Requirements * Required education level: High school or vocational training * Academic status: None * Experience: 1 \- 2 years as a CONCIERGE * Knowledge(s) and tool(s): + ENGLISH PROFICIENCY + CUSTOMER SERVICE * Language(s): + English \- Advanced \- None * Skill(s) and competency(ies): + Results-oriented + PROFESSIONAL APPEARANCE + Teamwork + FRIENDLY ATTITUDE + Communication + Stress tolerance + SERVICE ORIENTATION + Customer orientation + Work quality * Candidate availability: + No travel required Schedule Some days Full-time 07:00 \- 15:00 Responsibilities and activities * INTERNAL COMMUNICATION * GUEST RECEPTION AND ASSISTANCE * PROBLEM RESOLUTION The company offers * STATUTORY BENEFITS. * GROCERY VOUCHERS, UNIFORMS, TRANSPORTATION. * STAFF DINING FACILITY AND TIPS. * Indefinite-term employment contract Recruitment process * Start date of your recruitment process: April 21, 2026 * Duration of the recruitment process: 1 month