CONCIERGE

Description

Job Summary: Responsible for providing personalized assistance to guests, organizing activities and resolving needs to enhance their experience. Key Highlights: 1. Personalized guest assistance 2. Knowledge of local tourism 3. Customer service and attention skills Job Posting CONCIERGE Location: Bahía de Banderas, Nayarit Company: HOTEL KRYSTAL GRAND NUEVO NAYARIT Posted on March 10, 2026 Valid until April 10, 2026 Net Monthly Salary $16,000\.00 Apply Reference Number: 21086330 Description RESPONSIBLE FOR PROVIDING PERSONALIZED ASSISTANCE TO GUESTS, HELPING THEM ORGANIZE ACTIVITIES, RESOLVING NEEDS, AND ENHANCING THEIR EXPERIENCE DURING THEIR STAY. Requirements * Required education level: High school or vocational training * Experience: 1 \- 2 years as a CONCIERGE * Knowledge(s) and tool(s): + KNOWLEDGE OF LOCAL TOURISM AND CITY ATTRACTIONS. + CUSTOMER SERVICE AND ATTENTION SKILLS. * Language(s): + English \- Advanced \- Other * Skill(s) and competency(ies): + Customer orientation + Results orientation + Critical thinking + Teamwork + Work quality * Candidate availability: + No travel required Schedule Some days Full-time 00:00 \- 00:00 Schedule clarification: ROTATING SCHEDULE Functions and responsibilities * RECEIVE AND ATTEND TO GUEST REQUESTS. * HANDLE GUEST COMPLAINTS OR SPECIAL REQUESTS. * MAKE RESERVATIONS FOR RESTAURANTS, TOURS, TRANSPORTATION, OR SHOWS. The company offers * ALL STATUTORY BENEFITS * Indefinite-term employment contract Recruitment process * INTERVIEW \- INTERVIEW SCHEDULED DURING WORK HOURS * Start date of your recruitment process: March 10, 2026 * Recruitment process duration: 1 Week