Job Summary: We are seeking a Logistics Operations Monitor to provide support and tracking for units, monitor routes in real time, and coordinate actions in response to contingencies. Key Responsibilities: 1. Support and tracking of unit and route operations 2. Real-time monitoring of units via GPS and platforms 3. Coordination and reporting of operational incidents Job Description and Activity Details * Provide support and track unit operations, ensuring compliance with schedules, routes, and conditions. * Monitor units in real time using GPS and specialized platforms. * Support active and available service routes * Verify scheduled routes, timetables, and stops * Ensure drivers remain on authorized routes * Effectively detect and report incidents and accidents * Request road services when necessary * Maintain contact with operators and coordinate actions in response to contingencies * Ensure drivers remain on authorized routes * Prepare daily work reports * Prepare operational control reports and document them * SAMSARA system operation Experience and Requirements * Bachelor’s degree in Criminology, Administration, or related field (in progress or recently graduated). * Intermediate English * Flexible availability * Disciplined and organized * Minimum 6 months to 1 year of experience in a similar position * MS Office and logistics systems proficiency * Excellent communication skills with operators * Knowledge of the SAMSARA system * Ability to work under pressure and deliver high-level customer service Benefits * Benefits in accordance with the Federal Labor Law (LFT) **Number of vacancies** 1 **Department** Operations **Contract type** Permanent **Work modality** On-site **Shift** Variable **Working hours** Full-time **Schedule*** Full-time * Mixed shift * Weekends * Rotating schedule * To be discussed during interview * Variable * 3x4 **Net monthly salary** $13,000 \- $15,000 MXN **Education** Currently pursuing a degree **English** Spoken: Intermediate, Written: Intermediate **Willingness to travel** No