Digital Marketing and Customer Service Support

Description

Job Summary: We are seeking a creative and organized young professional to support digital marketing, customer service, and commercial follow-up through the "Jóvenes Construyendo el Futuro" program. Key Highlights: 1. Real-world experience in digital marketing and customer service 2. Professional development in communication and organization 3. Practical training and continuous learning **Digital Marketing and Customer Service Support** \| Jóvenes Construyendo el Futuro On-site \| Santiago de Querétaro, Qro. A reputable national consulting and government procedure management firm is seeking young talent to join its marketing, customer service, and digital follow-up team through the "Jóvenes Construyendo el Futuro" program. We seek a creative, organized individual with strong communication skills, enthusiasm for social media, customer service orientation, and commercial follow-up capability. This position will directly participate in digital content activities, prospect follow-up, commercial organization, and strengthening the company’s digital presence. **ESSENTIAL REQUIREMENTS** Only candidates meeting the official "Jóvenes Construyendo el Futuro" program requirements will be considered: * Be aged 24–29 years * Not currently employed or enrolled in studies * Available for full-time on-site work * Able to register or already registered in "Jóvenes Construyendo el Futuro" * No prior participation in the program * Genuine interest in **digital marketing, customer service, sales, or commercial communication** **PRIMARY RESPONSIBILITIES** * Support in managing and monitoring social media accounts * Publishing and scheduling digital content * Initial follow-up with prospects and potential customers * Organizing and updating commercial databases * Basic customer service and follow-up via WhatsApp, social media, and other digital channels * Supporting digital campaigns and positioning strategies * Creating visual content and promotional copy * Assisting in commercial activities and administrative follow-up * Basic monitoring of digital metrics and results * General support in strengthening the company’s digital and commercial presence **REQUIRED PROFILE** * Technical degree, completed high school, or bachelor’s degree in administration, marketing, communications, or related fields * Interest in social media, communication, and customer service * Basic to intermediate proficiency with digital tools * Strong spelling and writing skills * Organized, proactive, and responsible individual * Articulate with a positive attitude * Interest in commercial areas, marketing, and customer follow-up * Ability to learn quickly and collaborate effectively in teams **IMPORTANT NOTE** This vacancy focuses on practical training and real-world experience within digital marketing and customer service. Extensive professional experience is not required; however, willingness to learn, a positive attitude, and organizational and communication skills are essential. Prior experience in social media, customer service, prospect follow-up, sales, or digital content creation will be valued. FINANCIAL SUPPORT AND BENEFITS The "Jóvenes Construyendo el Futuro" program provides: * Official monthly financial support * IMSS health insurance Additionally, the company may award internal performance-based bonuses aligned with commitment and results. GENERAL INFORMATION * On-site modality * Arboledas area, Santiago de Querétaro, Qro. * Very close to Plaza del Parque / Torre Mifel * Monday to Friday, 9:00 AM – 6:00 PM WHAT THIS OPPORTUNITY OFFERS * Real-world experience in digital marketing and customer service * Direct involvement in campaigns and prospect follow-up * Professional development in communication, organization, and commercial follow-up * Practical training and continuous learning * Genuine opportunity for internal growth based on performance and results * Dynamic, professional environment focused on continuous improvement APPLICATION INSTRUCTIONS Send your updated CV to: contacto@alconsultinggroup.com.mx Subject line: "Jóvenes Construyendo el Futuro" Vacancy – Marketing and Customer Service Or via WhatsApp: 442 392 9967 Salary: $9,500\.00 \- $11,000\.00 per month Application Questions: * Briefly tell us whether you have had any experience or involvement—academic, personal, internship, or professional—in activities related to social media, customer service, prospect follow-up, sales, digital content, or marketing. * This vacancy operates under the "Jóvenes Construyendo el Futuro" program, which requires compliance with official eligibility guidelines. Do you currently meet the program’s eligibility requirements and are you available to join under this scheme for approximately 12 months? * Which activities do you enjoy most—or find easiest—within areas such as customer service, commercial follow-up, social media, administrative organization, or content creation? * Please name any tool, application, or social media platform you have used to create content, organize information, or track messages, customers, or publications. * This position requires on-site work, organization, consistent follow-up, and professional communication with customers and prospects. What do you believe distinguishes you for success in such an environment? Work Location: On-site employment