Delivery Supervisor

Description

Job Summary: Supervises and coordinates delivery operations, managing routes, personnel, and resources to ensure timely and efficient product distribution. Key Highlights: 1. Leadership in supervising operational staff 2. Continuous training and growth opportunities 3. Focus on efficiency and customer satisfaction **Purpose of the Position:** Ensure proper execution of delivery operations by supervising delivery personnel in adhering to assigned routes, delivery timelines, efficient resource utilization, and customer service, thereby guaranteeing timely, safe, and cost-effective product distribution to the retail channel. **Main Responsibilities:** * Manage and assign delivery routes by delivery zone. * Apply KPIs (Key Performance Indicators) to the delivery process. * Conduct brief daily meetings with the delivery team to provide feedback and issue relevant instructions for the day. * Ensure all delivery routes depart on time. * Guarantee 100% completion of scheduled visits per route and coordinate support as needed to complete routes punctually and accurately. * Ensure company vehicles are in optimal condition for route operations. * Be responsible for delivery vehicles. * Review and follow up daily on the delivery vehicle checklists. **Candidate Profile** * **Education:** Completed high school diploma. * **Experience:** Minimum 3–5 years in supervisory or coordination roles involving operational staff. * **Knowledge:** Delivery operations, KPI management, personnel management, interpretation and analysis of data and operational processes, vehicle handling—ideally with a valid driver’s license. * **Competencies:** Results-oriented mindset, customer service orientation, accountability, teamwork, and operational discipline. * **Driver’s License:** Valid (Class A or Class E). **We Offer** * Competitive salary * Commissions and incentives based on goal achievement. * Statutory benefits * Continuous training and growth opportunities. Employment Type: Full-time Salary: $15,000\.00 \- $20,000\.00 per month Benefits: * Option for indefinite-term contract * Company-provided mobile phone Work Location: On-site employment