Technical Support - Support

Description

Job Summary: We are seeking a technical support specialist with advanced experience in servers, networks, and Cloud Computing, who enjoys fieldwork and possesses strong teamwork skills. Key Highlights: 1. Technical support role with extensive experience in IT infrastructure 2. Opportunity to work with cutting-edge technologies and network hardware 3. Focus on preventive and corrective system maintenance Mandatory Experience: Proficiency in Servers (Windows Server 2012 and 2022), RAID, Terminal Services, and Cloud Computing at an advanced knowledge level or with a minimum of 2 years of experience in these areas; must also handle Cisco and/or Huawei routers as well as firewalls. Strong ability to connect, install, and maintain input/output devices and peripherals; corrective and preventive maintenance for PCs; installation and maintenance of LAN and WAN networks, both wireless and physical; experience in networking and telephony. Certifications in MS365 and ITSM platforms. Requirements: - Completed bachelor's degree in a related field - Minimum 2 years of technical support experience - Enthusiasm for fieldwork - Personal vehicle to facilitate mobility - Ability to work under pressure - Strong teamwork skills We Offer: - Salary: $14,000 MXN (net) - Productivity bonuses - Statutory benefits - Fixed schedule: Mon–Fri 9:00 AM–6:00 PM and Sat 9:00 AM–1:00 PM - Human Development Program (HDP): Internal medical and psychological consultation services. Work Location: Rincón de San Jerónimo, Mty, N.L.-Requirements- Minimum Education: Higher Education – Bachelor's Degree 2 years of experience Age: between 25 and 50 years Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist