Technical Support - Insurgentes Sur CDMX

Description

Job Summary: Softtek is seeking a Junior Technical Support Specialist with experience in ticketing tools and support for systems, networks, and equipment, with flexible working hours. Key Highlights: 1. Offers professional development in technical support. 2. Requires experience in ticket management and user support. 3. Seeks skills in hardware and software maintenance. Softtek, join our great team as: Junior Technical Support Requirements: • Minimum 1.5 years of experience as a technical support specialist. • Experience with Remedy Global/ServiceNow or other ticketing tools. • Support for applications, email accounts, Microsoft Office suite, Outlook, Exchange. • User creation and deactivation, permission management, password resets, migrations. • Image deployment, patching. • L1 and L2 support. • Basic network configuration, equipment maintenance. • Hardware and software support, mobile devices, computing equipment, etc. • Flexible working hours. • Intermediate-to-conversational English proficiency preferred. Work Location: South of CDMX (Insurgentes Sur) Employment Type: Indefinite-term contract Schedule: Full-time Workplace: On-site Schedule: Monday to Friday – full-time. We Offer: Competitive salary. Statutory benefits + enhanced benefits. *Interested candidates please send CV to the email address provided in this posting* . -Requirements- Minimum Education: Higher Education – Bachelor's Degree 5 years of experience Languages: English Age: between 25 and 40 years Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, df, city, mexico