Summary: This role ensures secure, standardized software delivery from development to production, owning change management for GE Vernova’s Grid Software SaaS products. Highlights: 1. Ensures software moves securely from development to production 2. Owns Change Management Process for production deployments 3. Serves as a critical link in the "Middle-Mile" of software delivery The Production DevOps Engineer serves as a critical link in the "Middle\-Mile" of software delivery for the GE Vernova’s Grid Software SaaS products. This role is responsible for ensuring that software moves from development to production environments through a standardized, secure, and highly observable path. You will own the Change Management Process, serving as a primary authority for production deployments to ensure that new SaaS product versions do not compromise the stability of global energy grid operations. This position requires a strong technical background in automation and a disciplined approach to release safety in a 24/7 operational environment. Works independently and is seen as a Technical Leader. The role demonstrates deep understanding of concurrent software development, its effect on build management and releasing the builds across versions and environments**Job Description** =================== **Roles and Responsibilities** **Day 0: Pipeline Implementation \& Standardization** * **Golden Path Execution:** Maintain and improve standardized CI/CD pipelines using GitHub Actions and ArgoCD, ensuring all product teams follow the established "Golden Path" to avoid bespoke, non\-standard deployment utilities. * **Policy Enforcement:** Implement and manage automated "quality gates" within the delivery pipeline to verify that every release meets security and architectural standards before reaching production. * **Provisioning Support:** Assist the SaaS Cloud Engineers in automating highly secure, resilient customer’s cloud infrastructure. **Day 1: Release Authority \& Deployment Management** * **Change Control Authority:**Review and provide final approval for production deployment requests, ensuring all pre\-release criteria—such as performance testing and security scanning—are satisfied. * **Progressive Delivery:**Execute advanced rollout strategies, including Canary and Blue/Green deployments on Kubernetes, to minimize the "blast radius" of changes . * **Validation:**Perform automated verification and acceptance testing post\-deployment to confirm service health and trigger automated rollbacks if necessary. **Day 2: Operational Support \& Optimization** * 24/7 Follow\-the\-Sun Support: Participate in global on\-call rotations, ensuring a seamless transition of operational responsibility between time zones through standardized handover protocols. * **Incident \& Root Cause Analysis:** Support high\-severity incident response and participate in blameless Root Cause Analysis (RCA) to identify and fix systemic deployment risks . * **FinOps \& Capacity:** Track and report on cloud resource consumption for CI/CD infrastructure, assisting in cost\-optimization efforts and right\-sizing production workloads. **Technical Requirements** * **CI/CD \& GitOps:** Hands\-on experience with Jenkins, Artifactory, GitHub Actions and ArgoCD for automated software delivery. * **Container Orchestration:** Proficiency in managing workloads on Kubernetes, specifically with EKS clusters. * **Automation Tools:**Strong skills in Ansible and Terraform for configuration management and infrastructure\-as\-code. * **Cloud Platform:** Solid understanding of AWS cloud services (VPC, IAM, EKS, RDS, S3, MSK, etc) in a production setting. * **Observability:**Experience using Prometheus, Grafana, Splunk, Datadog or Dynatrace to monitor deployment health and system performance. * **Scripting:** Experience building dynamic build pipelines using Groovy Script, Python, Bash or Go languages. **Experience \& Qualifications** * **Professional Background:** 3–5 years of experience in DevOps, SRE, or Release Engineering roles for cloud\-native SaaS applications. * **Operational Discipline:**Proven ability to manage production changes and troubleshooting under pressure in a high\-stakes environment. * **Compliance Awareness:** Familiarity with regulated industries and security frameworks such as NERC CIP, SOC2, ISO 27001, IEC 62443 is highly preferred. * **Communication:** Strong ability to document technical procedures and communicate clearly with stakeholders during global shift handovers. **Education Qualification** Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with advanced experience. **Key Performance Indicators (KPIs)** * **Customer Onboarding Speed:** Contribution towards the 4\-hour SLA target. * **System Availability:**Help maintain 99\.99% availability of mission critical grid SaaS products. * **Change Failure Rate:**Maintaining a low rate of failed production deployments through improved quality gates . * **Mean Time to Recover (MTTR):** Ensuring fast restoration of service through automated rollbacks and clear runbooks . * **Toil Reduction:** Automating repetitive manual tasks to ensure at least 50% of time is spent on engineering improvements. **Business Acumen:** * Strong problem solving abilities and capable of articulating specific technical topics or assignments * Experience in building scalable and highly available distributed systems * Skilled in breaking down problems and estimate time for development tasks * Evangelizes how our technology solves customer problems from a technology and business perspective **Leadership:** * Demonstrates clarity of thinking to work through limited information and vague problem definitions * Influences through others; builds direct and "behind the scenes" support for ideas * Proactively identifies and removes project obstacles or barriers on behalf of the team * Shares knowledge, power, and credit, establishing trust, credibility, and goodwill **Personal Attributes:** * Able to work under minimal supervision * Excellent communication skills and the ability to interface with senior leadership with confidence and clarity * Skilled in providing oversight and mentoring team members. Shows ability to effectively delegate work. * Applies values, business strategy, policies, precedent, and experience to make complex decisions in ambiguity and with uncertain consequences. **Additional Information** ========================== **Relocation Assistance Provided:** No \#LI\-Remote \- This is a remote position