Human Resources Intern

Description

Job Summary: We are seeking a Human Resources Intern to provide support in Service Delivery and corporate account management, including user communication and service tracking. Key Responsibilities: 1. Support for the Service Delivery area in handling corporate accounts 2. Constant communication with users and support for TOP accounts 3. Tracking of service tickets and consumables requests HUMAN RESOURCES INTERN \- SERVICE DELIVERY DEPARTMENT **MONTHLY INTERNSHIP STIPEND: $9000 \+ ACCIDENT INSURANCE** **WORK MODALITY: Hybrid** **DESIRED DEGREES OR ENGINEERING PROGRAMS:** **B.A. IN BUSINESS ADMINISTRATION** **B.A. IN INDUSTRIAL ADMINISTRATION** **INDUSTRIAL ENGINEERING** **COMPUTER SCIENCE ENGINEERING** **ESTIMATED GRADUATION TIME (1 YEAR OR MORE, CURRENTLY IN 7TH/8TH SEMESTER)** **6-HOUR DAILY SCHEDULE: MORNING SHIFT** **1\. POSITION OBJECTIVE:** **\+ PROVIDE SUPPORT TO THE SERVICE DELIVERY DEPARTMENT FOR CORPORATE ACCOUNT MANAGEMENT.** **2: DAILY OR ONGOING RESPONSIBILITIES:** **\+ Constant communication with users.** **\+ Support for one of Xerox's TOP accounts.** **\+ Remote monitoring of equipment** **\+ SLA compliance** **\+ Tracking of service tickets and consumables requests.** **OFFICE SUITE PROFICIENCY \- LEVEL \- INTERMEDIATE EXCEL, INTERMEDIATE PPT, BEGINNER ORACLE.** **SOFTWARE USAGE \- LEVEL \- TRAINING PROVIDED ON TOOLS TO BE USED.** **4: COMPETENCIES:** **\+ TEAMWORK** **\+ EFFECTIVE AND ASSERTIVE COMMUNICATION** **\+ WORKING UNDER PRESSURE** Salary: Up to $9,000.00 per month Workplace: Hybrid remote work in 01376, Santa Fe, CDMX