COMPUTING MANAGER (PLAZA)

Description

Job Summary: This role ensures optimal operation of the technological infrastructure, provides technical support, and manages technological assets across stores and plaza offices. Key Responsibilities: 1. Ensure optimal operation of the technological infrastructure 2. Provide technical support to stores and plaza offices 3. Develop and execute preventive and corrective maintenance plans Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 branches and a large team of over 20,000 employees. We are the leading national pharmaceutical chain. Join our team! **Job Mission** The mission of this role is to ensure optimal operation of the technological infrastructure in operations and provide technical support to stores and plaza offices, in accordance with established policies, supervision guidelines, and protocols. **Job Description** Key Responsibilities \- Develop and execute preventive maintenance plans for the technological infrastructure and perform corrective maintenance as required. \- Install, configure, and update software and/or applications necessary for the operation of stores and plaza offices. \- Maintain inventory control of computing equipment, software licenses, and technology services. \- Manage requests for new equipment and oversee warranties, repairs, insurance claims, replacements, and disposal of assets. \- Supervise and advise users on the proper use of applications and technological tools. \- Promptly address all incidents related to the information technology area. Requirements \- Bachelor’s degree or Engineering degree in Information Technology, Computer Systems, Telecommunications, or related field. \- 2\+ years of experience in technical support and help desk. \- Experience with networks and technological tools. **Employment Type** Permanent **Work Model** On-site At Farmacias del Ahorro, we care about you — and want you to thrive! We promote and verify the adoption of measures supporting equal opportunity and eliminating all forms of discrimination throughout our selection processes and at our workplaces. We will never request any payment from you as part of the recruitment process; please exercise caution and avoid falling victim to fraud.