Bilingual Executive - Passion for Customer Service

Description

Job Summary: Installation coordinator and communication liaison between customer and installation leader, managing schedules and resolving inquiries. Key Highlights: 1. Communication link between customer and installation leader 2. Schedule management and incident resolution at installations 3. Customer service administration Job Objective: Serve as a communication and/or translation liaison between customer and installation leader, ensuring schedules are fulfilled on time and in full, keeping both customers and installers informed and updated about any contingencies that may arise during the process, as well as resolving questions, issues, and concerns before, during, and after installation Responsibilities: Contact customers regarding their installation Manage installation planning and scheduling Generate repair order requests Resolve questions and issues during installations. -Requirements- Minimum education: Higher education - Bachelor's degree 1 year of experience Languages: English Age: between 20 and 30 years old Knowledge: Document control, Customer service administration, Results management Keywords: director, management, governance, stewardship, executive, managing, executive, service, customer, customer