MacStore Martin Carrera Technical Support

Description

Position Summary: Join MacStore, the leader in Apple product distribution across Latin America, as a specialist in computer and mobile phone repair and service. Key Highlights: 1. Be part of the leading team in Apple products and services. 2. Advance your professional career with hands-on experience in Apple technology. 3. Customer service and specialized technical support. MacStore is the leader in Latin America for Apple product and service distribution. (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. · Monthly gross salary: $9,900 Benefits exceeding statutory requirements. Performance bonuses. Punctuality bonus. Salary increase at the fourth month ($11,000 monthly base) Savings fund. Commission scheme for services: 9% to 20% Grocery vouchers. Savings fund. Job stability. Direct employment with MacStore. Schedule: Monday through Sunday, with one weekday day off. (11 AM–8 PM or 12 PM–9 PM) · Requirements Completed technical high school diploma or related engineering degree Experience in software and hardware maintenance and repair of computers and mobile phones Service-oriented attitude. Responsible. Flexible availability. · Responsibilities: Customer service at the service counter Repair of computer and mobile devices (iPad, Laptops, iPhone) Management of service and warranty platforms. Tracking customer service interactions and processes. Monitoring and handling product warranty claims. Guidance on Apple device usage and configuration. · If you are interested and meet the profile, apply through this channel and we will contact you shortly!!. -Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Knowledge: Sales Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, bachelor, degree, bachelor's degree, licenciatura