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Job Summary: Join MacStore, the leader in Apple product distribution, as a technical support specialist for device repair and advisory services. Key Highlights: 1. Repair and maintenance of Apple computer and telephone equipment. 2. Customer service and advisory support for the use and configuration of Apple devices. 3. Job stability and professional development within a leading team. MacStore is the leading distributor of Apple products and services in Latin America. (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. · Salary: $9,900 monthly gross Benefits exceeding statutory requirements. Performance bonuses. Punctuality bonus. Salary increase at the fourth month ($11,000 monthly base) Savings fund. Commission scheme for services ranging from 9% to 20% Grocery vouchers Savings fund. Job stability. Direct employment with MacStore. Schedule: Monday through Sunday, with one weekday day off. (11 AM–8 PM or 12 PM–9 PM) · Requirements Completed technical high school diploma or related engineering degree Experience in software and hardware-level maintenance and repair of computers and telephony equipment Service-oriented attitude. Responsible. Flexible availability. · Responsibilities: Customer service at the service counter Repair of computer and mobile telephony equipment (iPad, Laptops, iPhone) Management of service and warranty platforms. Monitoring customer service processes and follow-up. Warranty claim tracking and handling. Advisory support for Apple device usage and configuration. · If you are interested and meet the profile, apply through this channel and we will contact you shortly!!. -Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Knowledge: Sales Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, bachelor, degree, bachelor's degree
