Position Summary: We are seeking a Human Resources Assistant to manage personnel, control files, and support collaborators at a leading company in Mexico. Key Responsibilities: 1. Comprehensive personnel and file administration. 2. Attention and support for collaborators' needs. 3. Management of personnel onboarding, offboarding, and incidents. ******LEADING CREDIT PORTFOLIO ADMINISTRATOR AND RECOVERY SPECIALIST IN MEXICO****** HUMAN RESOURCES ASSISTANT Responsibilities: Personnel onboarding and offboarding control in the internal Human Resources system File administration Personnel administration: employer letters, incident tracking, medical leaves, vacation management, ST-7 form completion, preparation of administrative minutes Answering collaborators' inquiries Control of computer equipment and mobile phone assignments to HO staff; requesting system user accounts for new Contact Center personnel Schedule: Monday to Friday, 08:00 to 17:00 hrs. Saturday: 8:00 am to 3:30 pm We offer: Base salary: $13,800.00 gross Statutory benefits Sí Vale (third-month bonus) Annual bonus up to three months’ salary Technical requirements and experience: Knowledge and Excel proficiency test IMSS portal (IDSE, SUA) handling: onboarding and offboarding Conciliation procedures Excel proficiency Medical leave management Payroll processing (pre-payroll, incident tracking, payroll variables, and electronic payroll stamping) Desired profile: Demonstrated interest and commitment Experience in workplace climate matters Firmness when interacting with call center staff Bachelor’s degree in Administration, Accounting, or related field Work location: Francisco Murguía, 50130 Toluca de Lerdo, Méx. !!!If you meet the requirements, apply now!!!. -Requirements- Minimum education: Higher education - Bachelor’s degree years of experience Keywords: helper, assistant, assistant, aux, auxiliary, assistant, helper, aide, resources, human, callcenter, teleoperator, telephone operator, telephonist, telephone