Job Summary: We are seeking an on-site Technical Support professional for Monterrey, responsible for installation, upgrades, maintenance, and troubleshooting of hardware, software, and networks at point-of-sale locations and servers. Key Highlights: 1. On-site technical support for point-of-sale locations. 2. Operating system and equipment updates and installations. 3. Network and infrastructure fault diagnosis and resolution. Are you looking for an excellent career opportunity? Join us as an On-site Technical Support professional for Monterrey. · Job Requirements: Education in the field of Computer Science qualifying you for technical support functions. Minimum 6 months of experience as a Technical Support professional. Job Responsibilities: Planning of on-site technical support visits. Operating system updates, installations, and replacements at point-of-sale locations. Equipment updates and installations at point-of-sale locations. Peripheral installation and support. Diagnosis and resolution of internet connection faults, including reporting to service providers. CCTV installation and support. Telecommunications equipment installation and support (routers, switches, access points). Preventive maintenance of installed devices. Recording all activities via mobile application. Required Knowledge: Basic networking knowledge. Hardware repair. Daily software and hardware user support. At the server level: maintaining server hardware and software, including maintenance and monitoring of network integration (switches, routers, firewalls, etc.), as well as proper configuration of network services provided by servers. Additional Benefits and Perks: Statutory benefits. Training. Company-provided tools. Per diems. Rotating shifts. Apply through this channel and we will contact you shortly!. -Requirements- Minimum Education: Upper Secondary Education – General Baccalaureate 1 year of experience Willingness to travel: Yes Keywords: technologist, technician, tech, technician, technology, technology, technologist, field, territory, engineers, female engineer, ing, engineer