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Job Summary: We are seeking a Field Technical Support professional to perform equipment installations, maintenance, and diagnostics at point-of-sale locations. Key Highlights: 1. Dynamic field technical support role 2. System and network maintenance and diagnostics 3. Continuous training and company-provided tools Are you looking for an excellent career opportunity? Join us as a Field Technical Support professional for Monclova. · Job Requirements: Relevant education in the field of Computer Science qualifying you for technical support functions. Minimum 6 months of experience as a Technical Support professional. Job Responsibilities: Planning of field technical support visits. Operating system updates, installations, and replacements at point-of-sale locations. Equipment updates and installations at point-of-sale locations. Peripheral installation and support. Diagnosis and resolution of internet connectivity issues, including reporting to service providers. CCTV installation and support. Telecommunications equipment installation and support (router, switch, access point). Preventive maintenance of installed devices. Recording all activities via mobile application. Required Knowledge: Basic networking knowledge. Hardware repair. Daily software and hardware user support. At the server level: maintaining server hardware and software, including maintenance and monitoring of their integration with the network (switches, routers, firewalls, etc.), as well as proper configuration of network services provided by servers. Additional Benefits and Perks: Statutory benefits. Training. Company-provided tools. Per diem allowances. Rotating shifts. Apply through this channel and we will contact you shortly!. -Requirements- Minimum Education: Upper Secondary Education – Technological High School Diploma 1 year of experience Knowledge: Achievement orientation Willingness to travel: Yes Keywords: technologist, technician, tech, technician, technology, tecnologia, technologist, service, field, territory
