Technical Support

Description

Job Summary: Provide on-site and remote technical support, handle hardware and software incidents, prepare equipment and manage access accounts, and offer technological guidance to staff. Key Highlights: 1. Comprehensive technical support to users, both on-site and remote 2. Management of hardware and software incidents 3. Technological advisory services for staff **Main Responsibilities:** * Provide on-site and remote technical support to users * Handle hardware and software incidents * Prepare and configure equipment for new hires * Create email accounts and access credentials for employees * Track and resolve support tickets * Prepare weekly and monthly reports * Request spare parts or equipment when necessary * Provide technological advisory services to staff Salary: $11,000\.00 \- $13,000\.00 per month Benefits: * Company parking * Life insurance * Grocery vouchers Work Location: On-site employment