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IT Support

$MXN 16,000-18,000/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelBachelor's Degree

Description

GRUPO SALI IS SEEKING NEW TALENT: ***OPEN POSITION: IT SUPPORT ENGINEER.*** **REQUIREMENTS:** **Education:** B.S. in Computer Systems Engineering or B.A. in Computer Science (degree holder or candidate) **Experience:** 1–3 years in technical support, help desk, or IT departments **Technical knowledge:** Windows 10/11, Microsoft 365, TCP/IP networks, basic Active Directory, hardware maintenance **Desirable:** Experience with ERP systems (Enkontrol, SAP, CONTPAQi or similar), remote support, router/switch configuration ***FUNCTIONS/RESPONSIBILITIES:*** * Respond to and resolve hardware and software incidents reported by users (on-site and remote). * Provide basic, first-level support for the ERP/CRM **Enkontrol** (user access, error resolution, module queries). * Install, configure, and perform preventive maintenance on computing equipment, printers, and peripherals. * Manage user account creation, deactivation, and modifications in systems and email. * Monitor and provide basic support for the local network (LAN, Wi\-Fi, structured cabling). * Safeguard and manage the company’s technology equipment inventory. * Document incidents and solutions in logs or ticketing systems. * Assist in implementing new technological tools or system upgrades. * Track warranties and technology vendor contracts. * Train users on basic tool usage and digital best practices. * Support *for* cameras*.* Physical work location: SENDEROS Salary: $16,000\.00 \- $18,000\.00 per month Work modality: On-site employment

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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