General Services Specialist / Supervisor

Description

**Mission or Objective:** ---------------------- Coordinate the services provided by the department (messaging, utility vehicles, document management, printing and/or mobility) by applying best practices and cost control to ensure timely and high-quality response to user requests. **Function \- Responsibility:** ------------------------------- 1\.\- Manage services by overseeing logistics and planning to ensure fulfillment of requirements, execution of processes, and customer satisfaction (40%) 2\.\- Manage systems or tools to guarantee service delivery to employees, aiming for systematization, best practices, and adaptability to change (20%) 3\.\- Process payments to suppliers for services rendered, on time and in full accordance with the scheduled budget to ensure uninterrupted service delivery (15%) 4\.\- Analyze and monitor information regarding services provided by the department to identify deviations (15%) 5\.\- Define evaluation guidelines to measure supplier satisfaction levels (10%)**Education:** ---------------- Bachelor's degree or Engineering degree: 100% credits completed in Administration**Tool Proficiency:** --------------------------- Google Suite and/or Microsoft Excel (Basic)**Academic Knowledge \- Certifications:** ------------------------------------------------ * Statistics **Experience and applicable responsibilities:** ----------------------------------------------------- * Statistical analysis and general services * Administrative systems * Inventory management * Document management **Areas or Experience in:** --------------------------- Specialist or Analyst in: * Service * Budget management **Benefits** -------------- * Enhanced benefits * Direct contract with GNP * Gross salary of $29,660 * Food vouchers * Career growth * Year-end bonus * Vacation premium * Performance bonus * Benefits bonus * 20 days of vacation upon completion of one year **Location** ------------- Coyoacán \- GNP Plaza **Schedule** ----------- 08:30 \- 18:00 Monday to Thursday; 08:30 \- 15:00 Friday; Closed Saturday and Sunday **No official validity** -----------------------