Description
Job Summary:
We are seeking a Shift Supervisor to oversee and coordinate the team, ensure excellent customer service, and guarantee product quality in the café.
Key Highlights:
1. Leads teams and ensures top-tier service in a dynamic environment.
2. Ensures product quality and customer satisfaction.
3. Professional development with continuous training.
We are hiring! \| Shift Supervisor – Café
Are you passionate about coffee and customer service? Join our team as a Shift Supervisor and make every shift a unique experience for our customers!
Location: Unicenter near Andares / or Liverpool Centro GDL branch
Responsibilities:
\- Supervise and coordinate the team during the assigned shift.
\- Ensure excellent customer service.
\- Guarantee product quality and compliance with brand standards.
\- Handle cash register operations, inventory management, and store opening/closing procedures.
\- Resolve problems or unexpected situations promptly and effectively.
\- Motivate and train new staff during the shift.
Requirements:
\- Prior experience in cafés, restaurants, or similar roles.
\- Positive, customer-oriented attitude.
\- Availability to work weekends and holidays.
\- Education: Completed high school
WE OFFER:
\- Monthly base salary, biweekly payment via HSBC
\- Performance-based incentive starting from the 3rd month, up to 3 days’ salary
\- Training and development opportunities
\- Statutory benefits: Social security, vacation, year-end bonus, vacation premium, profit sharing
Additional benefits for being a Krispy Kreme team member:
\- Life insurance
\- Fully complimentary uniforms
\- Four additional personal days added to your vacation after completing 6 months with the brand!
\- FREE doughnuts to share with your family
\- 50% discount on Krispy Kreme brand products
\- Free medical support via the Bienestar app (psychologist, nutritionist, veterinarian, general physician, and virtual gym)
\- Bereavement leave and financial assistance for immediate family members’ passing
\- Payroll advance through insurer AURORA after completing 6 months with the brand
\- Additional leave for marriage, maternity leave up to 6 months without pay, and paternity leave plus 15 days with pay
\- Birthday leave with full pay
Apply through this channel.
Employment Type: Full-time
Salary: $14,000\.00 \- $14,200\.00 per month
Benefits:
* Life insurance
Work Location: On-site employment