Description
Patient care specialist (no collections, no sales)
REQUIREMENTS:
Education: Completed high school diploma
Experience: Minimum of 6 months to 1 year in insurance companies, emergency services, patient care, pharmaceuticals, healthcare, or related fields.
CRM system proficiency
Proficiency in using PCs and Microsoft Office suite
Availability to work Monday through Saturday
RESPONSIBILITIES:
Follow up with patients
Identify and generate pharmacovigilance reports
Follow up on handled incidents
Document information in CRM systems
Clarify patient inquiries (regarding tests, laboratories, result delivery)
WE OFFER:
Salary: $9,612 gross
Productivity bonus: $1,000 monthly
Payment schedule: Biweekly
Immediate statutory benefits (IMSS, vacation days, Christmas bonus, vacation premium, AFORE, INFONAVIT)
SCHEDULE:
Availability required Monday to Friday, 10:00 AM to 7:00 PM, and Saturday 9:00 AM to 1:00 PM (Friday and Saturday remote work, subject to operational requirements)
Work location: Cuauhtémoc Borough (Balderas or Juárez metro stations), MB Paris or Amajac
Salary: Up to $10,612.00 per month
Workplace: Remote hybrid in Cuauhtémoc, CDMX