Job Summary: We are seeking a ServiceNow Developer to join our multicultural team, fostering innovation and continuous learning to build high-value solutions. Key Highlights: 1. Digital Accelerator with 20 years of experience 2. Multicultural startup culture that fosters innovation and continuous learning 3. Professional Development Plan and additional benefits NEORIS is a Digital Accelerator that helps companies step into the future, with 20 years of experience as Digital Partners to some of the world’s largest companies. We are over 4,000 professionals across 11 countries, united by our multicultural startup culture—where we cultivate innovation and continuous learning to deliver high-value solutions for our clients. We are looking for a **ServiceNow Developer** **Key Responsibilities:** * Create *workflows*, actions, and sub\-flows in Workflow Studio. * Create *topics* in the Virtual Agent. * Work with *Document Intelligence*: use case design, training, and implementation within a Virtual Agent topic. * Implement NLU (Natural Language Understanding) models in Virtual Agent topics. * Create tables. * Create connections and credentials. * Integrate SharePoint with ServiceNow, including downloading files from SharePoint within a workflow. * Send SSH commands from an action inside a flow. * Implement *scheduled flows*. * Create catalogs and *boards*. * Connect to Oracle and SQL Server databases. * Implement external APIs within workflows. **Requirements:** * Minimum of 2 years of hands-on ServiceNow development experience. * Intermediate English (conversational) * Experience with: + IT Service Management (ITSM) + Customer Service Management (CSM) + Service catalogs and request management + Flow Designer and workflow automation + Service Portal development + Virtual Agent (ServiceNow \+ OpenAI/ChatGPT) + IntegrationHub + CMDB configuration + Import Sets and Transform Maps + Development and scripting + JavaScript (Business Rules, Client Scripts, Script Includes, UI Actions) + Glide API + Scheduled Jobs + UI Policies and Data Policies + REST & SOAP integrations + MID Server configuration + External integrations: JIRA, Remedy, Dynatrace * ITIL processes: Incident, Problem, Change, and Request Management * ITIL 4 certification * Other technologies: Node.js, Angular, React, .NET, SQL Server, Python, PHP, AI & Automation: OpenAI, ChatGPT * Preferred knowledge of the following modules: + App Engine + CSM + HRSD + SLO + RPA Hub **We Offer:** * 100% nominal compensation structure * Statutory benefits * Grocery vouchers * Additional benefits * Professional Development Plan * Multicultural collaboration Learn more about us at http://www.neoris.com, Facebook, LinkedIn, Twitter or Instagram: @NEORIS. Ximena Ramirez \#LI\-XR1