Description
We are seeking a responsible, organized, and proactive Operations Coordinator with experience in coordinating and supervising staff in cleaning, laundry, and maintenance.
**Responsibilities:**
* Coordinate daily logistics for cleaning, maintenance, laundry, and staff supervision via the accommodation management system.
* Ensure each accommodation is delivered to guests in optimal cleanliness condition with all amenities fully available.
* Manage inventories of linens and cleaning supplies.
* Weekly and monthly procurement quotations for supplies.
* Review customer reviews on platforms.
* Manage incidents or emergencies arising during guests' stays.
**Requirements:**
* **Preferred: Bachelor's degree in Tourism or related field.**
* Honesty and reliability; prompt and effective response to phone calls and WhatsApp messages.
* Ability to proactively anticipate and resolve problems.
* Effective communication skills and courteous interaction with customers and suppliers.
* Availability to handle emergencies outside regular working hours.
* Prior experience in hospitality and tourism management.
* Application of national and international quality standards in tourism services.
Salary: $18,000\.00 \- $22,000\.00 per month
Workplace: On-site employment