Junior On-Site Technical Support – Toluca Metepec

Description

Job Summary: We are seeking an on-site technical support professional for convenience stores to perform maintenance and configuration of computing equipment, point-of-sale systems, and peripherals. Key Highlights: 1. Comprehensive on-site technical support for PCs, point-of-sale systems, and peripherals. 2. On-site hardware and software maintenance and configuration. 3. Professional training and career growth opportunities. Join Stefanini! At Stefanini, we are more than 30\.000 brilliant minds, connected from 41 countries, doing what we love and co\-creating a better future. You definitely don’t want to miss out! On-site support for convenience stores in Toluca Metepec **Responsibilities and Duties** * Support for the entire fleet of PCs, point-of-sale systems, and peripherals (PIN pads \- ticket printers \- etc) * Support for the entire CCTV system fleet * Basic network equipment support * Resolution of hardware and software incidents on-site * Preparation, installation, configuration, and replacement of computing equipment * Equipment customization and data restoration * Preparation of equipment for delivery to vendors and end users * Maintenance of up-to-date hardware inventory * Manual registration and tracking of equipment movements \- shipping documents **Requirements and Qualifications** * Technical professional with studies in computer systems, informatics, industrial engineering, logistics, or related fields. * Experience in operational asset, inventory, or warehouse management * Minimum 6 months of professional experience * Technical knowledge of hardware (HW) * Technical knowledge of CCTV maintenance * Familiarity with ticketing (TKTS) management tools * Valid driver’s license **Additional Information** What will you gain by working with us? * Statutory benefits * Fixed monthly bonuses for punctuality, attendance, and restaurant support * Grocery vouchers * Discounts with entertainment companies, gyms, language schools, universities, and more * Professional training and career development program Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow—together. Here, every action counts and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come and build a better future—together!