Junior On-Site Technical Support – Toluca Metepec

Description

Job Summary: We are seeking an on-site support professional for convenience stores to manage the IT asset park, CCTV systems, and network equipment—resolving incidents and maintaining hardware inventories. Key Highlights: 1. Comprehensive on-site support for systems and equipment in convenience stores. 2. Opportunity for professional growth and continuous training. 3. An environment that values innovation, respect, and commitment. Join Stefanini! At Stefanini, we are more than 30\.000 brilliant minds, connected from 41 countries, doing what we love and co\-creating a better future. You definitely don’t want to miss out! On-site support for convenience stores in Toluca Metepec **Responsibilities and Duties** * Provide support for all PCs, point-of-sale (POS) systems, and peripherals (PIN pads \- ticket printers \- etc.) * Provide support for all CCTV systems * Provide basic support for network equipment * Resolve hardware and software incidents on-site * Prepare, install, configure, and replace computing equipment * Customize equipment and restore data * Prepare equipment for delivery to vendors and end users * Maintain up-to-date hardware inventory records * Manually register and track equipment movements \- shipping documents **Requirements and Qualifications** * Technical professional with studies in systems, computer science, industrial engineering, logistics, or related fields * Experience in operational management of assets, inventories, or warehouses * Minimum of 6 months of professional experience * Technical knowledge of hardware (HW) * Technical knowledge of CCTV maintenance * Familiarity with ticketing (TKTS) management tools * Valid driver’s license **Additional Information** What benefits will you receive by working with us? * Statutory benefits * Fixed monthly bonuses for punctuality, attendance, and restaurant support * Grocery vouchers * Discounts with entertainment companies, gyms, language schools, universities, and more * Training and professional development plan Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow—together. Here, every action matters and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come and let’s build a better future—together!