Junior On-Site Technical Support – Toluca/Metepec

Description

Job Summary: We are seeking an on-site technical support professional for convenience stores, responsible for managing and maintaining hardware and software. Key Highlights: 1. On-site technical support for PCs, point-of-sale systems, and peripherals 2. Operational management of assets, inventories, or warehouses 3. Training and professional growth opportunities Join Stefanini! At Stefanini, we are more than 30\.000 brilliant minds, connected from 41 countries, doing what we love and co\-creating a better future. You definitely don’t want to miss this! On-site support for convenience stores in Toluca/Metepec **Responsibilities and Duties** * Provide support for the entire fleet of PCs, point-of-sale systems, and peripherals (pin pads \- ticket printers \- etc) * Provide support for the entire CCTV system fleet * Provide basic support for networking equipment * Resolve hardware and software incidents on-site * Prepare, install, configure, and replace computing equipment * Customize equipment and restore data * Prepare equipment for delivery to vendors and end users * Maintain up-to-date hardware inventory records * Manually record and track equipment movements \- shipping documents **Requirements and Qualifications** * Technical degree in Systems, Computer Science, Industrial Engineering, Logistics, or related fields * Experience in operational management of assets, inventories, or warehouses * Minimum 6 months of professional experience * Technical knowledge of hardware (HW) * Technical knowledge of CCTV maintenance * Familiarity with ticketing (TKTS) management tools * Valid driver’s license **Additional Information** What will you gain by working with us? * Statutory benefits * Fixed monthly bonuses for punctuality, attendance, and restaurant support * Grocery vouchers * Discounts with entertainment companies, gyms, language schools, universities, and more * Professional training and career development program Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow — together. Here, every action matters and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is part of your DNA, then we’re exactly what you’re looking for. Come and let’s build a better future — together!