Job Summary: We are seeking an experienced Service Advisor from automotive dealerships, with excellent customer service skills and the ability to manage service orders. Key Highlights: 1. Customer service experience and trust-building relationship 2. Service order management and process follow-up 3. Professional advice on vehicle care and maintenance **CGE Automotive Group** **Brands: Renault · Suzuki · Jeep · Peugeot · Ram · Fiat · Dodge · Alfa Romeo · Ford · Audi · JAC · Foton.** **Location:** Av Aguascalientes Sur 2802, Martínez Domínguez, 20280 Aguascalientes, Ags. **Position:** Service Advisor **Dealership:** Stellantis Sur **Requirements:** * Minimum **1 year of experience as a Service Advisor** at an automotive dealership or mechanical workshop. * Excellent **customer service and interpersonal skills**. * Technical **degree** (automotive, mechanical, or related field). * Basic proficiency in management systems (DMS), data entry, and service order preparation. * Effective communication, results orientation, and service-minded attitude. **Main Responsibilities:** * Greet customers at the **service reception desk**, providing professional and courteous service. * Register and create **service orders in the DMS**, ensuring customer data is accurate for billing and service history. * Accurately document the customer’s needs on the **repair order**. * Provide **maintenance and wear-and-tear pricing** according to the single-price policy. * Build a trusting relationship with the customer through clear and professional advice regarding vehicle care and maintenance. * Follow up on the service process to ensure a **positive experience** and complete customer satisfaction. **Schedule:** * **Monday to Friday:** 9:00 am to 2:00 pm and 4:00 pm to 7:30 pm * **Saturdays:** 9:00 am to 2:00 pm **We Offer:** * **$12,000 gross monthly** * Bonuses for **achieving targets** and for **additional sales** * **Benefits exceeding statutory requirements** * **Life insurance** Employment Type: Full-time Salary: $12,000.00 – $18,000.00 per month Workplace: On-site employment