Job Summary: Sermex Consultores is seeking a proactive and self-taught Junior Technical Support specialist to provide consulting and support services to CONTPAQi users. Key Highlights: 1. Accounting/Administrative Software Consulting 2. Job Stability and Development Opportunities 3. CONTPAQi Certification Training with CONOCER Validity **Sermex Consultores is seeking a Junior Help Desk CONTPAQi in Jardeines De La Cruz – Guadalajara, Jalisco** -------------------------------------------------------------------------------------------------- Sermex Consultores continues to grow! With nationwide presence and consistent growth, we are looking for our next Junior Technical Support specialist: someone energetic, proactive, self-taught, and eager to contribute. * NO PROGRAMMING * Accounting/Administrative Software Consulting * On-site Employment **What will you do?** Provide support to CONTPAQi users via Tickets (Remote and On-site) * Perform Implementations and Consulting for (Accounting, Payroll, Billing, Inventory) * Provide Hardware and Software Support * Deliver advisory services, consulting, ticket resolution, and training for CONTPAQi software users **Requirements** * Technical degree or related field in Systems/Computer Science. * 1–2 years of experience in technical support or help desk. * Knowledge of SQL Server * Preferred: Knowledge of and interest in administrative/accounting processes and systems * Proactive, self-taught, service-oriented profile. **We Offer** * Base salary: $13,200 MXN net + Commissions per hour of consulting. * **Work schedule: 8:30 AM – 6:00 PM, Monday to Friday** * 6–8 months of CONTPAQi Certification Training with CONOCER Validity * Job Stability and Development Opportunities. * Excellent location—5 blocks from the Light Rail Urdaneta Station **Desired Education Level:** Higher Education – Degree Holder **Desired Experience Level:** Expert Level **Departmental Function:** Technology / Internet **Industry:** Consulting, Advisory, and Business Services **Skills:** * CONTPAQi Certifications * Uncapped Commissions * Self-taught * Interest in Accounting * Interest in Administration *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=698384b84c00005e00b6bb84&source=indeed