Summary: Seeking an Atlassian Developer to enhance and streamline the Atlassian ecosystem, focusing on Jira administration, workflow automation, and Jira Service Management. Highlights: 1. Enhance and streamline the Atlassian ecosystem 2. Focus on Jira administration, workflow automation, and JSM 3. Establish scalable, standardized, and automated processes We are looking for an **Atlassian Developer** to join our team on a contract basis. In this position, you will focus on enhancing, streamlining, and supporting our Atlassian ecosystem, with a primary emphasis on Jira administration, workflow automation, and Jira Service Management (JSM). Your contributions will help establish scalable, standardized, and automated processes for engineering and operations teams. **Responsibilities** * Create and optimize Jira workflows to support a variety of issue types and business processes * Set up and manage Jira projects, including permissions, notifications, screens, and custom fields * Build and refine templates, forms, and request types in Jira Service Management (JSM) * Expand Jira capabilities through REST APIs, automation rules, and custom plugins as needed * Connect Jira with external platforms such as CI/CD tools, identity management systems, and developer environments * Develop dashboards, queries, SLAs, and operational metrics to support reporting and analytics * Conduct regular maintenance, upgrades, troubleshooting, and performance improvements for the Atlassian environment * Work with engineering, product, and operations teams to turn business requirements into effective Jira solutions **Requirements** * Minimum of 2 years of hands\-on experience with Atlassian Jira administration and configuration * Strong skills in designing and managing Jira workflows, issue types, screens, and permission schemes * Demonstrated experience with Jira Service Management (JSM), including setting up request types, SLAs, and service workflows * Ability to design automation workflows for software delivery and operational processes, such as CI/CD and release management * Practical experience with Atlassian REST APIs and integrating Jira with other systems * Skilled in creating advanced Jira queries, dashboards, and reports for operational and analytical needs * Good understanding of Agile methodologies and related tools * Strong troubleshooting, debugging, and system optimization skills * Excellent communication skills, both verbal and written, for effective teamwork * English proficiency (written and spoken) at B2\+ level or higher **Nice to have** * Experience with the Atlassian Plugin SDK or marketplace apps to extend Jira functionality * Knowledge of Confluence and other Atlassian tools * Experience integrating Jira with enterprise platforms like GitHub and CI/CD pipelines * Background in establishing governance models for large Jira environments * Experience in enterprise settings with multiple teams and complex workflows * Familiarity with compliance\-driven environments, such as regulated industries or audit requirements