Customer Service Representative (Customs)

Description

Job Summary: A leading customs agency is seeking a Customer Service Representative to provide customer service and follow-up, coordinate with customs agents, and resolve incidents. Key Responsibilities: 1. Customer service and follow-up regarding shipments and customs operations. 2. Coordination with customs agents and carriers. 3. Incident resolution to prevent delays and costs. A leading customs agency is seeking a **Customer Service Representative (CSR)**! * Bachelor's degree or Technical Superior University degree in logistics, international trade, or related field * Experience in customer service within customs operations * Proficiency in customs management systems * Advanced English * Valid visa Main Responsibilities: * Customer service and follow-up regarding shipments, customs clearance, and customs operations * Coordination with customs agents and carriers to expedite processes * Timely and effective incident resolution to avoid delays and additional costs * Shipment monitoring and status updates in internal systems * Preparation of reports and analysis of transit and clearance times Salary: $20,000.00 - $21,000.00 per month Language: * Advanced English (Preferred) License/Certification: * Visa (Preferred) Work Location: On-site employment