Job Summary: Responsible for receiving, collecting, and billing patient accounts, ensuring accurate documentation and financial management. Key Highlights: 1. Comprehensive management of patient accounts and billing. 2. Collaboration with insurance companies and document control. 3. Key role in hospital financial administration. Description and Details of Responsibilities * Receive the discharge account of the patient (verify that supporting documentation is correct and complete). * Collect payment from the patient for the account. * Request advance payments, if required by the Admissions Department. * Safeguard important documents held as collateral. * Reconcile cash on hand (Emergency and Inpatient Departments) with shift cash reports. * Prepare cash reports and deliver required information to the Revenue Executive. * Issue invoices to private patients for inpatient and emergency services, cafeteria consumption, physician fees, deviations, and special accounts (physician packages). * Issue invoices to insurance companies for inpatient and emergency services, cafeteria consumption, physician fees, deviations, and special accounts (physician packages). * Review the patient’s file to ensure the following: verify that medications match consumption indicated in medical notes; confirm inclusion of medical notes; validate inclusion of external materials if required; confirm presence of medical report; verify that the statement of account includes co-insurance; verify that the statement of account reflects discounts on all products agreed upon with the insurance company; verify that patient expenses listed on the statement of account match the final bill (special marketing department discounts, medical report, deductible, inpatient co-insurance, physician fee co-insurance, external material co-insurance); verify that materials and medications listed on deviation forms do not appear on the inpatient account submitted to the insurance company. * Deliver the complete file to the Collections Manager for checklist signature. * Perform re-billing when required due to system errors or special loading/discount adjustments by the Marketing Department. * Track and process patient refunds in coordination with the Revenue Accountant and the Expenditure Accountant (credit balances). Experience and Requirements * Business Administration, Accounting, or Public Relations degree. * Basic knowledge of insurance companies, customer service, and computer applications. * Billing and cash reporting experience. * One year of experience in a similar role. * Problem-solving ability, excellent verbal communication skills, stress management and control, numerical aptitude, and computer proficiency. * Age 28–40. * Gender-neutral. * Teamwork, empathy, positive attitude, excellent verbal communication, helpfulness, organization, discipline, punctuality, commitment, and honesty. * Flexible schedule availability. Benefits * Benefits according to Mexican Federal Labor Law (LFT). * On-site cafeteria. * Uniform. * Medical expense insurance. **Number of Vacancies** 1 **Department** Accounting/Finance **Employment Type** Permanent **Work Modality** On-site **Shift** Mixed **Working Hours** Full-time **Net Monthly Salary** $20,000 MXN **Education Required** Professional degree **Willingness to Travel** No