Cashier

Description

***Gran Hotel Ciudad de México is seeking*** **CASHIER** **Position Objective** Efficiently and accurately manage payment operations at the point of consumption, delivering friendly and professional service to guests while ensuring correct billing and revenue control in accordance with hotel standards. **Functions and Responsibilities** * Process cash, credit card, and other payment methods. * Issue invoices and official tax receipts correctly. * Operate point-of-sale (POS) terminals. * Open and close the cash register. * Monitor and reconcile cash on hand. * Verify guest charges in the system before processing payments. * Serve guests and customers with a courteous and professional attitude. * Resolve inquiries related to accounts and charges. * Coordinate with waitstaff and supervisors for clarifications. * Report inconsistencies or incidents. * Comply with cash handling and security policies. **Position Requirements** **Education** * Completed high school diploma (minimum). * Technical or bachelor’s degree in tourism, administration, or related field preferred. **Experience** * 1–2 years as a cashier, preferably in hotels, restaurants, or bars. **Languages** * **Intermediate English (mandatory)** * Ability to: * Serve foreign customers. * Explain accounts and charges. * Resolve basic inquiries. * Handle simple service-related conversations. **Technical Knowledge** * Proficiency with POS systems (Micros, Opera, or others). * Electronic invoicing. * Cash handling and banking terminals. * Basic accounting knowledge. * Proficiency in basic Office software. **Competencies** * Customer service * Honesty and integrity * Organization * Effective communication * Teamwork * Stress tolerance * Attention to detail **Skills** * Speed in calculations and cash handling * Problem-solving ability * Professional appearance * Verbal fluency in Spanish and English Employment type: Full-time Salary: Up to $11,000\.00 per month Benefits: * Option for indefinite-term contract * Staff cafeteria service * Free uniforms Language: * English (Mandatory) Work location: On-site employment