**1\. Job Objective** Ensure timely recovery of customer payments through constant follow-up, account reconciliation, and administrative support, guaranteeing that the company maintains a healthy and up-to-date cash flow. **2\. Main Responsibilities** **Collection Management and Follow-Up** * Daily follow-up on the customer portfolio to confirm payment dates. * Contact customers via phone call, WhatsApp, or email to remind them of upcoming or overdue payments. * Record payment agreements and ensure timely follow-up. **Payment Application and Control** * Receive and verify payment receipts (transfers, deposits, etc.). * Apply payments in the system and keep each customer's payment history updated. * Identify outstanding balances, delays, or discrepancies and report them promptly. **Administration and Reporting** * Prepare weekly collection and overdue accounts reports. * Maintain organized digital and physical files of invoices, statements, and communications. * Assist in monthly reconciliation with the accounting department. **Customer Service** * Resolve inquiries related to billing, account statements, and payment dates. * Provide courteous, clear, and professional service to each customer. Employment type: Full-time Salary: $6,914\.98 \- $14,177\.17 per month Benefits: * Salary increases * Company parking * Option for indefinite contract * Major medical expense insurance * Life insurance * Company phone * Free uniforms * Additional vacation days or paid leave Workplace: On-site position