Customer Service

Description

Job Summary: This role involves comprehensive client interaction via phone and chat, managing client portfolios, handling requests, processing emails, and supporting administrative and legal documentation tasks. Key Responsibilities: 1. Customer service and communication management (phone, chat, email). 2. Assistance in drafting legal policies and administrative tasks. 3. Calendar management, scheduling of signatures, and cross-selling. \- Client service via phone and chat \- Review of client portfolios \- Follow-up on requests and incidents \- Management and review of emails \- Data entry and information capture in systems \- Support in drafting legal policies \- Calendar management and scheduling of signatures \- Provision of information regarding costs and services \- Assistance in departmental administrative tasks \- Cross-selling as required Salary: $10,000\.00 per month Benefits: * Professional development support * Company-provided mobile phone Work Location: On-site employment