Automotive Maintenance Service Advisor

Description

Position Summary: We are seeking an Automotive Service Advisor with experience in customer service, automotive mechanics, and management systems to coordinate repairs and ensure customer satisfaction. Key Highlights: 1. Coordination of repair timelines and technical follow-up. 2. Maintenance of management systems and customer history. 3. Ensuring customer satisfaction throughout the service process. Automotive Maintenance Agency Seeks **AUTOMOTIVE SERVICE ADVISOR** At Potenza Mobile, we seek your talent as a Service Advisor with experience in customer service and knowledge of automotive mechanics, plus excellent Excel proficiency. **Responsibilities** · Receive vehicles and register customer information and unit inventory · Prepare clear quotations and budgets · Coordinate repair timelines and monitor work progress in the technical area · Keep the management system and customer history up to date · Ensure customer satisfaction throughout the entire service process **Requirements** · Minimum education: Completed high school (automotive technical degree preferred) · Experience: 1–2 verifiable years in service advisory, customer service, or automotive workshops · Office and Excel proficiency: 80% · Basic knowledge of automotive mechanics and diagnostics · Excellent personal presentation and communication skills · Basic knowledge of management systems (service orders, customer tracking) **Benefits** · Base salary: MXN 12,000–18,000 NET monthly \+ bonuses · Option for indefinite-term contract · Discounted cafeteria service · Statutory benefits, continuous training, and development plan · Excellent working environment If you meet this profile and are passionate about the automotive sector, we look forward to your application to join the Potenza Mobile team—or contact Susana de la Cruz at 5576572336. Employment type: Full-time Salary: $12,000\.00 \- $18,000\.00 per month Benefits: * Cafeteria service * Free uniforms Work location: On-site employment