Description
**Profile: Application Support Specialist (Oracle Forms/Java)**
**Required:**
* Graduate in Computer Systems Engineering or related field.
* 2\+ years of experience in application support, diagnosis, and incident resolution.
Experience in:
* Handling, tracking, and resolving application support tickets.
* Diagnosing and identifying root causes of reported incidents or defects.
* Applying known solutions or escalating incidents.
* Monitoring and tracking application operations and their integrations.
* Querying databases using SQL to validate information.
* Analyzing event or failure logs.
* Performing on-call support shifts for extended-hour coverage.
* Knowledge of one or more of the following technology stacks:
* Oracle Forms Developer and Oracle PL\-SQL.
* Java, Angular, JavaScript, HTML, CSS, and XML.
* Skills:
* Service-oriented attitude and sense of urgency.
* Analytical thinking and problem-solving ability.
* Teamwork and effective communication.
**Desirable:**
* Familiarity with API testing tools (e.g., Postman).
* Familiarity with Coupa, SAP Concur, Ellucian Banner, Laserfiche.
Employment type: Full-time, indefinite-term contract
Salary: $30,000\.00 \- $34,000\.00 per month
Benefits:
* Major medical expense insurance
Work location: Remote