*This job posting comes from the Talenteca.com job board* ### **Job opening for company Grupo Hasar in Miguel Hidalgo, Mexico City** Are you passionate about technology and want your work to have a real impact on business operations? At **Hasar México**, we are looking for a **Software Technical Support Analyst** to join our **Hasarian Tribe** and help us keep innovation moving. We are a company with presence across Latin America that digitally transforms logistics and distribution processes. ### **Main Responsibilities** * Remotely attend to and resolve user and customer incidents. * Provide support for SQL Server, handheld devices, and remote desktops. * Document and follow up on critical cases. * Collaborate closely with technical and commercial teams. ### **Requirements** * Education: Associate degree or TSU in Systems, Computing, or related field (what we value most is knowledge, not the degree). * Minimum of 1 year of experience in custom software technical support (additional advantage if you have used any tool for ticket creation and management). * Knowledge of SQL Server databases (essential, as it will be your primary tool). * Customer-oriented, teamwork skills, and service attitude. * **Availability to work rotating shifts and weekends, with rotating rest days.** ### **What we offer** * Gross salary: **$15,000 to $17,000** depending on experience. * Statutory benefits from day one. * **Continuous training** and career development plan. * **Collaborative and human environment**: you will be part of a family that supports your growth. * Job stability within a growing company in the technology sector. ### **Why join Hasar?** Here you won’t just solve incidents, but also: Make an impact on our clients’ operational continuity. Grow within a company that invests in **talent and innovation**. Become part of a **tribe where your effort is valued and celebrated**. At **Grupo Hasar**, we do not discriminate among our employees or candidates based on gender, sexual orientation, age, social condition, religion, nationality, disability, ethnic origin, or any other discriminatory reason. **Desired education level:** Higher education \- incomplete **Desired experience level:** Entry Level **Departmental function:** Technology / Internet **Industry:** IT Services and Consulting **Skills:** * SQL * DATABASE * USER SUPPORT * Technical support *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=68b73cb32900004f0049687b\&source\=indeed*