Position Summary: We are seeking a Telephone Operator for a retail company, responsible for promoting sales, attending to customers, and prospecting new clients while maintaining and expanding the customer portfolio. Key Points: 1. Sales and telephone customer service experience 2. Product promotion and sales via telephone 3. Customer portfolio management and prospecting **A prominent retail company specializing in wholesale and retail sales of stationery invites you to join its team as a Telephone Operator.** **REQUIREMENTS:** * Education: Completed high school * Service-oriented attitude * Excellent personal presentation * Minimum 1 year of experience in sales or call centers **RESPONSIBILITIES:** * Promote and sell our products via telephone * Answer customer phone calls and emails * Prospect new customers (portfolio growth) * Follow up and track current and prospective customers * Maintain and increase sales * Generate customer orders and quotations **WE OFFER:** * Statutory benefits * Fonacot * Additional 11% of salary as food vouchers: 1,039 * Sales bonuses * Cafeteria service * Savings fund * Savings box * Death benefit assistance * Discounts at Grupo Gigante subsidiaries (Marchand, Office Depot, Radioshack, Petco, Toks, and Panda Express) * Profit-sharing * Work location: Mesones 157\-No. 155, Historic Center of Mexico City * Working hours: Monday to Friday, 8 am to 6 pm; only two Saturdays per month, half-day shifts Interested candidates should contact Lic. Mixtli Lopez or send their CV directly to mixtli.lopez@marchand.com.mx and/or call 5611798074 Employment type: Full-time, indefinite-term contract Salary: $9,451.00 \- $10,490.00 per month Benefits: * Savings box * Discounts and preferential pricing * Cafeteria service * Food vouchers Education: * Completed high school (Mandatory) Experience: * Customer service: 1 year (Mandatory) Workplace: On-site employment