Technical Support (Remote, Bilingual)

Description

Summary: Join a fast-growing team to provide customer-focused technical support for electric vehicle technology. Highlights: 1. Support electric vehicle technology 2. Solve problems and deliver outstanding support 3. Handle inbound calls and troubleshoot issues **Join a fast\-growing team supporting electric vehicle technology and make an impact from home!** We’re looking for a tech\-savvy, customer\-focused professional who enjoys solving problems and delivering outstanding support. **You need:** * 1–2 years of customer service or technical support experience * Advanced English Level * **Computer: Windows 10 or plus, 16 RAM Memory,** * **2 monitors/ USB headset and webcam** * **Internet: High\-speed wired internet (50 Mbps download / 20 Mbps upload)** * Full time Availability **Main Activities:** * Handle inbound calls related to electric vehicle charging, accounts, and technical support * Troubleshoot issues and provide step\-by\-step solutions to customers Benefits: * Weekly Payments * Food Stamps * Telework Bonus Tipo de puesto: Tiempo completo, Por tiempo indeterminado Sueldo: $16,000\.00 \- $20,000\.00 al mes Beneficios: * Trabajo desde casa * Vales de despensa Lugar de trabajo: Empleo remoto