Sales Executive and Customer Service Representative

Description

Job Summary: We are seeking a sales representative to design and manufacture premium cold plunge tubs, with a focus on sales, lead follow-up, and deal closing. Key Highlights: 1. Differentiated and high-demand product 2. Growth within the company 3. Attractive commissions per closed deal (no cap) **About Us** At ColdBox, we design and manufacture premium cold plunge tubs for homes, gyms, and wellness spaces. We are a growing company focused on quality, aesthetics, and customer experience. **Responsibilities** * Follow up on incoming leads (WhatsApp, Instagram, and CRM) * Qualify prospects before sending quotations * Schedule and conduct sales calls * Present the product and address objections * Close sales (50% deposit required) * Follow up until closure and coordinate with operations * Keep the CRM updated * Propose improvements to the sales process **Profile** * Sales experience (ideally high-ticket: \+$50,000\) * Strong communication skills (written and verbal) * Results-oriented (focus on closing) * Organization and follow-up discipline * Proactivity and sense of urgency **What We’re Looking For** * Knows how to ask questions, qualify leads, and apply pressure when needed * Comfortable selling via WhatsApp and phone calls **We Offer** * Competitive base salary * Attractive commissions per closed deal (no cap) * Qualified leads * Differentiated and high-demand product * Growth within the company **Performance Indicators (KPIs)** * Closing rate * Lead response time * Number of scheduled calls * Monthly sales Salary: $10,500\.00 \- $50,000\.00 per month Benefits: * Salary increases * Flexible working hours * Remote work * Additional vacation days or paid leave Work Location: Hybrid remote in Santa Catarina, N.L.