Multifunctional Staff

Description

Job Summary: We are seeking a professional for a boutique fitness studio, focused on customer service, sales, and creating unique experiences in a dynamic environment. Key Highlights: 1. Direct interaction with clients and teamwork 2. Dynamic environment focused on unique experiences 3. Customer service and operational management Would you like to work at a Boutique Fitness Studio? Do you enjoy direct interaction with clients, teamwork, a highly dynamic environment, conducting sales of our services, and delivering unique experiences to clients who exercise with us? RESPONSIBILITIES * **1\. Customer Service: Greet clients upon arrival with a friendly attitude and always offer a smile,** answer questions and provide information about studio services, as well as manage client needs. * 2\. Registration Management: Register new members, handle enrollments and payments, and update client information in the database. * 3\. Booking Management: Assist members in booking classes, personal training sessions, or other services offered by the studio. * 4\. Upload class schedules to the system and platforms. * 5\. Telephone Handling: Answer incoming calls, take messages, and route calls to the appropriate departments. * 6\. Collections, cash handling, and point-of-sale terminals. * 7\. Ensure sufficient change is always available in the cash register. * 8\. Activity Management: Support the Manager and/or shift supervisor, and perform any tasks assigned by the Manager necessary for operations. * 9\. Handle cleat cycling shoes—organize, clean, and distribute them. * 10\. Manage towels—distribute, organize, and maintain inventory. * 11\. Assist clients in joining classes, distributing equipment or amenities, helping adjust bicycles and cleat tennis shoes. * 12\. Support coworkers during periods of excessive demand. * 13\. Submit daily sales reports, branch inventory reports, cash reconciliation reports, platform reports, and attendance reports. * 14\. Prepare beverages and/or food in the Enórbita area while keeping the space clean and organized. * 15\. Conduct Enórbita inventory checks. * 16\. Restock missing supplies to ensure proper Enórbita service delivery. All the above points are illustrative and not exhaustive; therefore, modifications or additions may be required as needed, provided they fall within Casa Onze’s operational scope. Position Type: Full-time Salary: $9,451.20 per month Benefits: * Option for an indefinite-term contract * Complimentary uniforms Work Location: On-site employment