Job Summary: We are seeking a dynamic candidate with excellent customer service skills for a boutique fitness studio focused on delivering unique experiences and selling services. Key Highlights: 1. Direct interaction with customers and teamwork 2. Extremely dynamic environment 3. Creating unique experiences for customers Would you like to work at a Boutique Fitness Studio? Do you enjoy direct interaction with customers, teamwork, an extremely dynamic environment, conducting sales of our services, and creating unique experiences for clients who exercise with us? RESPONSIBILITIES * **1\. Customer Service: Greet customers upon arrival with a friendly attitude and always offer a smile,** answer questions and provide information about the studio’s services, as well as manage their needs. * 2\. Membership Management: Register new members, handle sign-ups and payments, and update customer information in the database. * 3\. Booking Management: Assist members in booking classes, personal training sessions, or other services offered by the studio. * 4\. Upload class schedules to the system and platforms. * 5\. Telephone Handling: Answer incoming calls, take messages, and route calls to the appropriate departments. * 6\. Collections, cash handling, and point-of-sale terminals. * 7\. Ensure sufficient change is always available in the cash drawer. * 8\. Activity Coordination: Support the Manager and/or shift supervisor, and perform any tasks assigned by the Manager necessary for operations. * 9\. Management of cleat cycling shoes: organizing, cleaning, and distributing them. * 10\. Towel management: distribution, organization, and inventory. * 11\. Assist customers in joining classes, distributing equipment or amenities, helping adjust bicycles and cleat tennis shoes. * 12\. Support coworkers during periods of excessive demand. * 13\. Submit daily sales reports, branch inventories, cash reconciliations, platform reports, and attendance reports. * 14\. Prepare beverages and/or food in the Enórbita area, keeping the area clean and organized. * 15\. Conduct Enórbita inventories. * 16\. Restock missing supplies required for proper Enórbita service delivery. All the above points are illustrative, not exhaustive; therefore, modifications or additions may be made as needed, provided they fall within Casa Onze’s operational scope. Position Type: Full-time Salary: $9,451.20 per month Benefits: * Option for indefinite-term contract * Complimentary uniforms Workplace: On-site employment