**Responsibilities:** * Provide efficient customer service, accurately routing customer requests. * Strengthen business relationships through exceptional service. * Provide administrative support. **Required Profile** * Experience: 1 year of experience in Customer Service, as an Executive or Data Entry Clerk. * Education: Completed high school diploma. **Essential Technical Knowledge:** * Proficiency in CRM systems and databases. * Intermediate-to-advanced Excel skills. * Knowledge of service protocols, effective communication, and multichannel customer service management. **Professional Skills:** * Focus on customer satisfaction and incident resolution. * Proactive attitude, strong sense of commitment, and collaborative mindset. * Active listening, empathy, and assertive communication. * Ability to remain calm in demanding situations. * Age between 20 and 40 years. * Basic English (Desirable) **Economic Offer.** * $15,000.00 MXN gross monthly salary. * Food vouchers. * Savings fund. Employment type: Full-time Salary: $15,000.00 per month Work location: On-site employment