Housing Advisor

Description

Position Summary: We are seeking an INFONAVIT Housing Advisor to contact and advise beneficiaries regarding home acquisition, generate databases, and resolve inquiries. Key Highlights: 1. Comprehensive advisory services to INFONAVIT beneficiaries. 2. Focus on service and results to facilitate access to housing. 3. Collaboration in a diverse and inclusive environment. We are committed to being a diverse and inclusive workplace that provides equal opportunity and does not discriminate based on race, country of origin, gender, sexual orientation, disability, age, or any other legally protected status. Therefore, we invite you to participate in our recruitment process to join us as an **INFONAVIT Housing Advisor.** **EDUCATION:** Completed bachelor's degree in economics, administration, or engineering fields. **WORK EXPERIENCE** * Minimum 2 years of experience in credit or financial advisory/promotion and customer service. **OTHER REQUIREMENTS** * Flexible availability of working hours. * Service-oriented attitude. * Organization, activity tracking, and results orientation. * Intermediate Excel skills. **CORE COMPETENCIES:** * Social awareness and teamwork. * Service-oriented attitude. * Organization, activity tracking, and results orientation. * Excellent customer or user service. **PRIMARY RESPONSIBILITIES:** * Contact beneficiaries (via phone calls and messages). * Advise interested beneficiaries on acquiring INFONAVIT housing. * Generate databases of beneficiaries interested in acquiring INFONAVIT housing. * Schedule appointments for housing developments. * Provide information on required documentation to access the Housing Program for Well-being. * Address questions and concerns raised by beneficiaries regarding the Housing Program for Well-being. **SALARY** * Monthly gross salary of $16,000.00 MXN plus benefits exceeding statutory requirements. **BENEFITS** Additional income beyond your base salary: * Transportation allowance. * Grocery vouchers. Benefits that grow with you: * Savings fund (increases with tenure). * Year-end bonus exceeding statutory requirements. * Vacation bonus exceeding statutory requirements. Your well-being matters: * Life insurance. * Vacation days exceeding statutory requirements. * Eyeglass assistance after one year of service. Support for your professional growth: * Educational support to continue or complete studies after one year of service. Among others.