MOVISTAR TELEPHONY RETAIL SUPERVISOR

Description

Job Summary: Lead and supervise a team of Movistar telephony promoters to maximize sales and ensure excellent customer service, managing team performance and development. Key Highlights: 1. Lead and supervise sales teams at retail points of sale. 2. Implement sales strategies to achieve targets. 3. Train and develop promoters on products and sales techniques. JOB DESCRIPTION **RETAIL TELEPHONY SUPERVISOR** =============================== **GRUPO BENBER** is seeking a highly qualified professional to fill the position of **Retail Telephony Supervisor**, specifically for the **Movistar Telephony** division. If you have at least 2 years of experience in sales and team supervision at retail points of sale, we invite you to join our team! **Job Description** -------------------------- As a **Retail Telephony Supervisor**, your primary responsibility will be to lead and supervise the promoter team at assigned retail points of sale. Your focus will be on maximizing **sales** and ensuring excellent customer service, aligning with the commercial goals of **GRUPO BENBER** and **Movistar**. ### **Responsibilities** * **Supervise promoters at retail points of sale**: Ensure that the promoter team complies with company standards and receives appropriate training to deliver quality service. * **Sales management**: Implement effective sales strategies to meet and exceed established targets. Monitor team sales performance and provide timely feedback. * **Training and development**: Train promoters on Movistar’s product and service features, as well as effective sales techniques. Evaluate team progress and adjust training strategies when necessary. * **Performance analysis**: Review sales reports and conduct analysis based on team performance. Identify improvement opportunities and propose innovative solutions. * **Customer interaction**: Establish and maintain effective relationships with customers. Supervise customer service at each point of sale and ensure proper handling of any concerns or issues that arise. * **Coordination with other departments**: Collaborate closely with other departments to ensure correct implementation of promotions and sales campaigns, as well as to optimize retail point of sale operations. ### **Requirements** * University degree in Business Administration, Marketing, or a related field. * Minimum 2 years of experience in sales and team supervision, preferably in the telecommunications sector. * Knowledge of sales techniques, personnel management, and customer service. * Leadership, effective communication, and teamwork skills. * Ability to work under pressure and meet commercial objectives. * Availability for travel to various retail points of sale. ### **Why Join GRUPO BENBER?** At **GRUPO BENBER**, we foster a dynamic and collaborative work environment. We believe our people are our greatest strength, and we offer professional and personal development opportunities. We value innovation, integrity, and commitment to excellence, and seek individuals who share these values. We offer attractive benefits, including: * Competitive salary and sales commissions. * Opportunities for continuous training and development. * A positive and collaborative work environment. * Exclusive discounts and benefits on products and services. If you are ready to take on a new challenge and contribute to the success of **GRUPO BENBER** as a Retail Telephony Supervisor, we look forward to meeting you soon! **Grupo Benber** is committed to providing equal employment opportunities to all candidates, regardless of origin, race, gender, sexual orientation, religion, or disability. We value diversity and inclusion within our workforce and actively work to ensure an equitable and welcoming environment for everyone. REQUIREMENTS * VEHICLE PREFERRED (MOBILITY SUPPORT PROVIDED) * PERSONAL COMPUTER REQUIRED * FLEXIBLE SCHEDULE REQUIRED * DO NOT APPLY IF YOU DO NOT RESIDE IN THE AREA * **MONTHLY SALARY: MXN 14,000 PLUS COMMISSIONS** * **PROVEN TELEPHONY KNOWLEDGE IS MANDATORY**