GROUP ASSISTANT MANAGER

Description

Position Summary: Supervise service and customer service levels at the office, participate in personalized customer service, and monitor results. Key Highlights: 1. Customer service supervision and oversight 2. Participation in personalized customer service 3. Monitoring of results (portfolio, customers, recovery) SUPERVISE THE SERVICE AND CUSTOMER SERVICE LEVELS PROVIDED AT THE OFFICE, PARTICIPATING IN PERSONALIZED CUSTOMER SERVICE IN ACCORDANCE WITH THE BRANCH MANAGER'S WORK PLAN, IN ORDER TO MONITOR RESULTS (PORTFOLIO, CUSTOMERS, RECOVERY).