Service Engineer Ensure the proper operation, diagnosis, and repair of medical equipment through timely, safe, and high-quality technical services, guaranteeing operational continuity for customers and compliance with company service standards. RESPONSIBILITIES: Technical Service: Diagnose malfunctions in medical equipment Perform preventive and corrective maintenance Carry out on-site (field) or workshop repairs Install and commission equipment Management and Control: Prepare technical service reports Document diagnoses and applied solutions Follow up on pending services Manage and track assigned tools and spare parts Customer Service: Provide professional and clear customer service Explain malfunctions and solutions to customers Ensure service satisfaction Appropriate attire Comply with safety protocols Handle delicate equipment properly Report risks or incidents Experience: 2 to 5 years PROFESSIONAL EXPERIENCE Medical equipment maintenance Technical diagnosis and repair Field-based customer service Desirable experience in: High-specialty medical equipment External technical service (on-site) SKILLS Problem analysis and resolution Effective communication with customers Working under pressure Autonomy in the field Clear technical reporting WORKING CONDITIONS Field work (hospitals, clinics, facilities) Variable schedules depending on service requirements Possible extended shifts Frequent travel Salary: $11,000.00 - $14,000.00 per month Work location: On the road
Juan García
Indeed · HR
Juan García
Indeed · HR
