**Bilingual Customer Support Analyst (Advanced English)** **Work Location:** Ixtlahuaca, State of Mexico **Job Offer:** * Gross monthly salary: **$14,000** * **7% in food vouchers** * Statutory benefits from day one **Required Profile** * Completed bachelor's degree in **Business Administration, International Trade, or related field** * **Advanced English (mandatory – conversational and written proficiency)** * Prior experience in customer service and follow-up * Proficiency in **Microsoft Office suite (advanced level)** * Ability to analyze information and prepare reports * Negotiation and effective communication skills **Job Responsibilities** * Provide service and follow-up to domestic and international customers. * Manage requests, clarifications, and requirements promptly. * Analyze service data to identify areas for improvement. * Prepare performance and customer satisfaction reports. * Support conflict resolution using negotiation techniques. * Maintain consistent communication with internal departments to ensure appropriate response times. Employment Type: Full-time Salary: $13,500\.00 \- $14,000\.00 per month Workplace: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
