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Customer Service Representative

$MXN 17,000-18,000/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Description: Serve as the liaison between the company and customers, ensuring effective communication on both sides. **Main Responsibilities** * Provide customer service and follow-up * Monitor vehicle status and ensure on-time performance * Documentation (waybills, delivery logs) * Manage operational incidents such as delays, accidents, or rescheduling. **Hard Skills:** * Heavy cargo transportation and land logistics processes. * Shipment documentation and basic customs regulations. * Use of tracking and fleet management systems (GPS, etc.). * Advanced Excel and tracking platform proficiency. **Soft Skills:** * Effective communication and customer orientation. * Results-driven mindset. * Analytical ability and attention to detail. * Proactivity and organizational skills. * Conflict resolution. **Language:** * Intermediate–advanced English (reading, writing, and speaking). Phone: 871\-360\-6605, 871\-754\-7378 Email: alejandro.gomez@tarlequin.com Employment Type: Full-time Salary: $17,000\.00 \- $18,000\.00 per month Benefits: * Transportation assistance or service * Savings fund * Life insurance * Discounted cafeteria service * Grocery vouchers Work Location: On-site employment

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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