Customer Service Advisor

Description

**Description:** ---------------- At PriceTravel, we are a team committed to delivering unique travel experiences, ensuring quality and satisfaction in every detail. A 100% Mexican company, a global distribution leader with 25 years in the market and presence across multiple channels to effectively and personally serve every traveler. We currently have openings for Customer Service Advisors to join our Contact Center in Cancún—a great opportunity for individuals interested in customer service, eager to learn, and grow within the tourism industry. **Main Responsibilities:** * Provide support to customers during their online purchase process * Address inquiries and resolve incidents quickly and efficiently * Ensure a satisfying experience for the customer * Collaborate with various departments to improve customer service processes **Requirements:** * Customer service experience * Efficient use of computer equipment * Availability to work rotating shifts (8-hour shifts between 08:00 and 00:00 hours) **Benefits:** * Monthly salary of $10,064 net * Food allowance: $520 per month * Grocery support: $709 per month * Monthly performance bonus * Savings fund * Birthday leave * Benefits exceeding statutory requirements This could be the start of your professional growth within a solid and continuously evolving company. Join one of Mexico’s top travel agencies and grow with us. **Requirements:** --------------- **Requirements:** * Customer service experience. * Eagerness to learn and take on new professional challenges * Efficient use of computer equipment * Communication skills and service orientation * Availability to work rotating shifts (8-hour shifts between 08:00 and 00:00 hours)